Careers

Hello! We are excited for the opportunity to have you join the Mark Williams Auto Group team! As a family owned and operated business for over 25 years, we know what it takes to be successful. We expect members of our team to "Treat all customers as a potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customer wants and needs."

Below are just a few of the opportunities that we have available within our group. If you believe in taking care of customers, solving their problems and have the desire to be the absolute best you can be, please contact us! Regardless of whether or not we show an open position that you're interested in. We are always looking to add great people to the Mark Williams Auto Group Family.

Sales Person

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up. 
 
 
Duties and Responsibilities:

  • Realize that business is built on customer satisfaction and devote himself/herself to
  • Guarantee satisfaction of customers.
  • Determine each customer’s vehicle needs by asking questions and listening.
  • Demonstrate vehicles (includes test drives).
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
  • Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
  • Attend sales meetings and training offered by the dealership and the manufacturer.
  • Maintain a prospect development system.
  • Maintain an owner follow-up system that encourages repeat and referral business.
  • Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Know and understand the federal, state and local laws which govern retail auto sales.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

 Qualifications:

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Valid in-state driver’s license.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to sell a minimum quota according to dealership standards.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Service Advisor

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Duties and Responsibilities:


• Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.

• Greets customers in a timely, friendly manner.

• Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".

• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

• Test-drive the vehicle or refer to the test technician as necessary.

• Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.

• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.

• Maintains a dealership-prescribed standard for “hours per customer repair order written."

• Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.

• Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.


Qualifications:


• High school diploma or the equivalent.

• Ability to read and comprehend instructions and information.

• Two years of experience in a dealership position.

• General knowledge of vehicle mechanical operations.

• ASE certification preferred.

• Sales experience preferred.

• Professional personal appearance.

• Excellent oral and written communication skills.

• All applicants must be authorized to work in the USA

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license. It's time to make the most important move of your careerFrom our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Service Technician (Ford/CDJR Certified)

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

• Receive repair orders from dispatcher and take to stall area.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

• Diagnose cause of any malfunction and perform repair.

• Communicate with parts department to obtain needed parts.

• Save and tag parts if the job is under warranty or if requested by the customer.

• Examine the vehicle to determine if additional safety or service work is required.

• Notify service advisor immediately if additional work outlined is not needed or required.

• Notify service advisor immediately if repairs cannot be completed within the time promised.

• Document work performed.

• Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

• Supervise work of any apprentice technicians as assigned.

• Attend factory-sponsored training classes.

• Keep abreast of factory technical bulletins.

• Ensure that customers’ cars are kept clean.

• Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications:

• High CSI is a must.

• ASE or manufacturing training.

• High school diploma or the equivalent.

• Valid driver’s license and a good driving record.

• Manual dexterity.

• Good Judgment.

• All applicants must be authorized to work in the USA.

• All applicants must perform duties and responsibilities in a safe manner.

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license.

Lube Technician

The Lubrication Technician will be responsible for lubricating cars in a quick, yet thorough manner, and for carrying out his responsibilities through coordination with the Production Foreman. 

Duties and Responsibilities:

• Perform all lubrication services.

• Perform thorough check of customer’s car (i.e., battery, lights, tires), referring all needed repairs and preventive maintenance to Service Advisor.

• Operate and maintain all lubrication equipment.

• Receive repair order from either the Service Salesman or the Production Foreman and proceed to service lift.

• Lubricate entire car while looking for other items which may need repair.

• Ensure that the customer’s car is kept clean.

• Make certain all equipment is in proper working order, especially the lifts.

• Use adequate, but not excessive, amounts of materials and supplies.

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.


Qualifications: 


• Knowledge in all aspects of automotive repair and maintenance.

• Valid driver’s license and a good driving record.

• Two years of experience as a technician’s helper or apprentice in an automobile dealership.

• Manual dexterity.

• Good judgment.

• All applicants must be authorized to work in the USA

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Lot Technician

Duties and Responsibilities:

• Performs work as outlined on repair order with efficiency and accuracy.

• Diagnose the cause of malfunction and performs the needed repair.

• Communicates with Parts Department to obtain the needed parts.

• Examines the vehicle to determine if additional safety or service work is required.

• Advises Body Shop Manager if additional work is needed.

• Documents all work performed as soon as the job is completed.

• Uses basic mathematical skills to solve simple equations for mixing chemicals.

• Attends factory sponsored training classes and keeps abreast of factory technical bulletins.

• Understands and follows federal, state and local regulations such as the disposal of hazardous wastes.

• Ensures that customer cars are kept clean.

• Performs all other duties as assigned

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Body Shop Technician / Auto Body Shop Tech Qualifications:

• High school diploma or equivalent.

• ASE certification preferred.

• At least two years automotive experience.

Prefer experience with high-line vehicle repairs. Candidate must be able to perform all aspects of collision repair.

• All applicants must be authorized to work in the USA

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Accounting Clerk

Processes car deals; verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons; and handles the legal transfer of documents for the Department of Motor Vehicles.


Duties and Responsibilities:

• Processes all new and used vehicles for registration in the state in which they will be titled.

• Prepares tax and title documents.

• Submits all legal transfer work to the Department of Motor Vehicles.

• Verifies that funds have been collected and the correct lien holder paid off before processing title applications.

• Checks for accuracy in the application and ensures that all information is complete.

• Prepares payoff checks for new vehicles and trade-ins.

• Bills out all dealer trades and prepares Certificates of Origin.

• Maintains a system to verify out-of-state titles.

• Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month.

• Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work.

• Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.

• Processes yearly renewal of dealer tags in conjunction with comptroller.

• Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations.

• Cross-trains others to handle title clerk daily responsibilities.

• Conducts periodic training sessions for managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change.

• Directs title runner in daily routines.

• Maintains a professional appearance and a neat work area.


Qualifications:

• High school diploma or the equivalent.

• Ability to read and comprehend instructions and information.

• Valid driver's license and a good driving record.

• Manual dexterity.

• Good Judgment.

• All applicants must be authorized to work in the USA.

• All applicants must perform duties and responsibilities in a safe manner.

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license.

Finance Manager

The Finance / Sales Manager ensure that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. They are also responsible for producing additional revenue for the dealership by selling finance and insurance products to customers.

Duties and Responsibilities: 

•       Make a monthly projection of the vehicle requirements by department for the immediate 90-day sales period

•       Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits

•       Sell financing and other finance and insurance products to customers

•       Sell Extended Warranties and all other aftermarket item

•       Establish and maintain good working relationships with several finance sources, factory and otherwise

•       Submit paperwork to and obtain approval from finance sources on all finance deals

•       Meet with each salesperson as early as possible every day to review yesterday’s results and today’s plan of action

•       Conduct sales meetings

•       Facilitate pre-delivery with the Service Manager

•       Provide on the job training for salespeople

•       Handle all rate quotations

•       Check all paperwork for correct title, lien information, taxes, etc. Establish and meet monthly objectives

•       The F&I Manager has a responsibility to log in sales income. Verify insurance with customers agents, obtain deposits, verify trade payoffs

•       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor


Qualifications:

•       High school diploma or the equivalent

•       Ability to read and comprehend instructions and information

•       Degree or commensurate experience in finance

•       Knowledge of dealership finance and insurance procedures

•       Previous professional sales experience

•       Computer knowledge preferred

•       Professional personal appearance

•       Excellent communication skills

•       All applicants must be authorized to work in the USA

•       All applicants must perform duties and responsibilities in a safe manner

•       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Sales Manager

The Sales Manager ensures that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly, and yearly basis. S/he will ensure that the retail and fleet units sold produce sufficient gross to aid the dealership in reaching its profit objective on a monthly and yearly basis. S/he will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New- and Used-vehicle Sales Departments.


Duties and Responsibilities: 

Make a monthly projection of the vehicle requirements by department for the immediate 90-day sales period.

•       Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits.

•       Forecast monthly with each salesperson to establish objectives in terms of the number and type of customers coming into the dealership, closing percentages in each category, time utilization, prospecting efforts, unit sales, and projected income.

•       Recommend to the Dealer procedures for short-and long-range advertising, sales promotions, staffing needs, lease promotions, compensation plans, customer complaints, salespersons’ evaluations, and car rentals.

•       Prepare a Plan of the Week and submit to the Dealer.

•       Meet with each salesperson as early as possible every day to review yesterday’s results and today’s plan of action.

•       Conduct sales meetings.

•       Facilitate pre-delivery with the Service Manager.

•       Provide on the job training for salespeople.

•       Ensure that salespeople are following an established prospecting program to obtain optimum results.

•       Review monthly commission sheets, productivity reports, salespersons’ monthly forecast, and profit performance with the Dealer by salesperson and as a department.

•       Maintain a balanced vehicle inventory and establish a program for moving new cars in inventory over 90 days.

•       Maintain a balanced vehicle inventory and establish a program for moving used cars in inventory over 45 days.

•       Require that standards are maintained for displaying, merchandising, and maintaining vehicles.

•       Ensure that every prospect is thanked personally.

•       Check the condition of all demonstrators monthly.

•       Keep an accurate count of floor traffic.

•       Implement and monitor Factory Standards and programs to achieve 100% Customer Satisfaction.

•       Conduct and document ongoing refresher safety training within the sales department.

•       Conduct periodic self-inspection for hazard assessment within the sales department and recommend and document action needed and action taken.

•       Ensure that sales department employees follow safety policy and practices and that they report any and all accidents immediately.

•       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.


Qualifications: 

•       Must be legally and technically able to safely operate Company and customer-owned vehicles.

•       Must be insurable by Company insurance carrier.

•       Ability to read and comprehend instructions and information.

•       High school diploma or the equivalent.

•       Two years of automotive sales experience.

•       One year in a dealership management position.

•       Excellent communication skills. Excellent managerial skills.

•       All applicants must be authorized to work in the USA

•       All applicants must perform duties and responsibilities in a safe manner

•       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license


It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Performance Sales

We are looking for driven and motivated performance sales people, these people should have a true passion for performance vehicles. Performance salespeople will deal with inquiries from all over the nation. They will specialize in helping our performance customers configure their custom builds. This is including but not limited to Roush supercharged, Whipple supercharged F-150s and Mustangs. Performance salespeople are expected to be well versed in the Roush vehicle line. 

The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up. 
 
 
Duties and Responsibilities:

  • Realize that business is built on customer satisfaction and devote himself/herself to
  • Guarantee satisfaction of customers.
  • Determine each customer’s vehicle needs by asking questions and listening.
  • Demonstrate vehicles (includes test drives).
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  • Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
  • Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
  • Attend sales meetings and training offered by the dealership and the manufacturer.
  • Maintain a prospect development system.
  • Maintain an owner follow-up system that encourages repeat and referral business.
  • Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
  • Know and understand equity and values, and be able to explain depreciation to the customer.
  • Know and understand the federal, state and local laws which govern retail auto sales.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

 Qualifications:

  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Valid in-state driver’s license.
  • Professional personal appearance.
  • Excellent communication skills.
  • Ability to sell a minimum quota according to dealership standards.
  • All applicants must be authorized to work in the USA
  • All applicants must perform duties and responsibilities in a safe manner
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Hours

  • Monday 9am-8pm
  • Tuesday 9am-8pm
  • Wednesday 9am-8pm
  • Thursday 9am-8pm
  • Friday 9am-6pm
  • Saturday 9am-7pm
  • Sunday 12pm-5pm

Contact

Mt. Orab Chrysler Dodge Jeep Ram

110 Gabbard Way
Directions Mt. Orab, OH 45154

  • Sales: (937) 853-8208
  • Service: (937) 453-3442
  • Parts: (937) 569-4443
  1. Mt. Orab Chrysler Dodge Jeep Ram

    110 Gabbard Way
    Mt. Orab, OH 45154

    • Sales: (937) 853-8208
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